Privacy Policy – Quanh tôi

This Privacy Policy applies to the mobile application Quanh tôi (package name: vn.gov.dms.locavn), developed and operated by Cục Quản lý và Phát triển thị trường trong nước.

Quanh tôi is committed to protecting the privacy and personal data of users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application.

1. Information We Collect

We may collect the following types of information:

• Account Information: such as email, name, phone number, or authentication information when users log in or use account-related features.
• Location Data (GPS): used to display nearby places, maps, infrastructure locations, and location-based services only when permission is granted by the user.
• Voice Input Data: microphone access may be used when users voluntarily use voice-based data entry features. Audio is processed only for the requested functionality.
• Camera and Images: the application only accesses the camera when the user actively chooses to take a photo or upload an image for reports, feedback, or related features. No images are captured without user consent.
• Usage Data: including device type, operating system, crash logs, and interaction information to improve application functionality and user experience.

2. How We Use Information

The collected data may be used to:

• Provide map services and location-based search
• Display commercial infrastructure and petroleum-related information
• Allow users to submit reports, feedback, and operational data
• Support voice-based and image-based data entry features
• Improve application functionality, performance, and security
• Support analytics, statistics, and system administration
• Ensure compliance with applicable laws and government regulations

3. Location Permission

The application may request access to the device location in order to provide map functionality, GPS positioning, nearby search, and related services. Location access is optional and can be disabled by users in device settings at any time.

4. Camera Permission

The app only accesses the camera when the user actively chooses to take a photo. No photos or videos are captured automatically or without user consent.

5. Microphone Permission

The microphone is only accessed when users voluntarily use voice input features. Audio is not recorded continuously in the background.

6. Data Sharing

We do not sell personal information or user data to third parties. Data may only be shared:

• When required by law
• With authorized government agencies
• With trusted service providers necessary for system operation and security

7. Data Security

We implement appropriate technical and organizational security measures to protect user data against unauthorized access, disclosure, alteration, or destruction.

8. User Rights

Users have the right to:

• Access and review their personal information
• Update or correct their information
• Request deletion of their account and related data
• Withdraw permissions such as location, camera, or microphone access through device settings

9. Account Deletion

Users can request account deletion directly within the application or by contacting our support email. Deletion requests will be processed within a reasonable timeframe in accordance with applicable laws and operational requirements.

10. Children's Privacy

This application is intended for general audiences and does not knowingly collect personal information from children under 13 years old.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

12. Contact Information

Cục Quản lý và Phát triển thị trường trong nước
Hanoi, Vietnam
Email: thehandhcn@gmail.com

This application does not contain harmful, offensive, or sensitive content and is intended for general audiences.